Customer Care & Industry Affiliations

BSG Property Services Ltd prides itself on being a customer-focused organisation. We understand that no two people are the same and are totally committed to exceed the expectations of our customers each and every time.

We work hard to develop and maintain ongoing relationships with people we engage with, and are pleased to say that over 95% of our work comes from retained regular clients.

It’s our personal ‘family’ approach that gives you confidence that we can provide the level of services you deserve.

We want our customers to experience the difference of using BSG, so our staff work to the "4Cs Principle" – clean, care, considerate and co-operative and are all fully committed to our Customer Care Policy, which can be viewed here.

(Adobe Reader required – please click here to download). We view our workforce as second to none, as do many of the people we do work for. This is just one of the many positive comments that we receive about the level of understanding we have for customer needs.

“The men and women on their staff understand the difference between someone’s home and a building site”
Reg Bek, Chief Executive, Welwyn Garden City Housing Assoc Ltd

Our commitment to customer service is further reflected by our many industry accreditations and affiliations.

British Safety Council – www.britishsafetycouncil.co.uk
CHAS – www.chas.gov.uk
Constructionline – www.constructionline.co.uk
CORGI – www.trustcorgi.com
Exor – www.exorgroup.co.uk
Guild of Master Craftsmen – www.guildmc.com
Investors In People – www.investorsinpeople.co.uk
ISO 9001 – www.bsi-global.com
ISO 14001 – www.bsi-global.com
National Federation of Roofing Contractors – www.nfrc.co.uk
NICEIC – www.niceic.com
UK Trades Confederation – www.uktc.org