Telephone: 01767 680912 | Freephone: 0800 389 4996 
BSG Property Services Customer Care 
Taking Care 
BSG Property Services Customer Care 
We write to thank your company and staff for the very professional and competent completion of the installation of the shower unit at our home recently.  
In particular the excellent work executed by Dave Humphries who worked so conscientiously throughout.It was also noticable that all your staff employed on this project were so polite and courteous. 
We will ensure that: 
At the end of our working day the resident has facilities available such as heating, electrical, water etc. In the rare event that services cannot be connected, a temporary provision is made available. 
We communicate fully with the resident regarding the works before, during and towards completion. 
We carry out the works with the minimum of disruption 
We are aware of any vulnerable groups or residents with specific needs 
We have undertaken all necessary Health and Safety precautions 
Health, Safety and Well-being 
We have a very high regard for the Health, Safety and the Welfare of all employees, ensuring a safe working environment and safeguarding those who may be affected by our work activities. We take this responsibility very seriously. 
BSG has in place full Health & Safety systems and policies which are effective and are adhered to, supported by our health and safety committee and audited by our retained external consultants. 
The Company regards the promotion of Health, Safety and Welfare of paramount importance, and our in-house Health & Safety Committee meets on a quarterly basis with representatives from the workforce, management and director level to review, maintain and improve H & S standards. 
All our employees receive regular training in correct safety procedures, ensuring that BSG keeps up with changing legislation set out by the HSE and aiding our effort towards ‘continuous improvement’ thus raising overall safety standards. 
"The men and women on their staff understand the difference between someone’s home and a building site.” 
Reg Bek, Chief Executive, Welwyn Garden City Housing Assoc Ltd 
Vision & Values 
Our vision is to be ‘your partner of choice’, by building, maintaining and improving residential and commercial property. 
Professional pride ‘right first time’ 
Our people take ownership of the work they do, striving to get it 'right first time' with the highest possible standard of professional workmanship. 
Honesty and Integrity 
We will act in an honest and responsible manner towards our customers, suppliers, colleagues and communities. 
BSG Property Services Ltd 
Your trusted property refurbishment and maintenance partner for over 40 years. 
For more information about any of our services or for a competitive quotation please call us on 01767 680912 or Freephone 0800 389 4996. Please note that Freephone is not a free service from mobile phones. 
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